You can either find the nearest Bosch Service centre, return your tool to the place of purchase or contact us directly - and Bosch professionals will provide assistance.
Repairs for manufacturing faults are covered free of charge when returned within the warranty period.
Repaired with confidence by our qualified technicians. Using a range of special repair tools and calibration equipment, you can rest assured your tool is in safe hands.
When making a claim under warranty, the receipt or original proof of purchase bearing the date and store of purchase must be submitted. For extended warranty, a copy of the warranty confirmation certificate must be provided additionally.
Please always present the complete product (including all batteries and charger for cordless tools) to your power tool or service dealer.
The Bosch warranty covers manufacturing and material faults only and does not apply to misused, damaged or tampered with tools.
Warranty Terms and Conditions
Bosch Power Tools can be repaired at any of our Authorised Service centres. Please check our dealer locator for details.
Please return your complete tool (with batteries and chargers if applicable) along with your receipt to either the place of purchase or any Authorised Bosch Service Dealer to arrange a repair. Alternatively, you can contact our customer service hotline to arrange collection and delivery to an authorised service centre.
Repair turnaround times may differ depending on the Service location, however we aim to have your tool repaired within 5 working days (excluding freight to and from repair centre).
Shipping costs are free for tools being repaired for manufacturing defects within the warranty period. This does not include general maintenance repairs like a scheduled service.
Tools no longer covered under warranty can still be repaired at any of our authorised service locations. Simply drop your tool in and a cost estimate will be presented before any repairs take place, where you will have the option to either accept or reject the repair.
If you do not want your tool to be repaired you can select to either have the tool recycled or have the tool returned to you. Please note that a diagnostic and return fee may apply.
1300 3070 44
Address:1555 Centre Road (Cnr. Centre Road & McNaughton Road) 3169 Clayton, Vic, Australia
Mon - Fri:
customerservice.pt@au.bosch.com
8.30 - 17.00 Eastern time
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